Gift Certificate is non-refundable and not redeemable for cash.

Gift Certificate can be transferable.

Gift Certificate is valid for 3months from date of purchase unless otherwise stated.

Expired Gift Certificate will not be honoured unless a request for extension is made prior to the expiration of date.

Recipient of Gift Certificate should also make sure that the gift certificate is kept in a safe place and treated like cash.

Purchasers of Gift Certificates should be aware that the timing of an appointment to redeem the Gift Certificate is subject to availability.

Gift Certificate can only be redeemed during business hours from Tuesday to Friday and it is advised to book early to arrange the best time.

Recipient of the Gift Certificate can change the treatment as long as the total value is the same. They can pay for additional treatment Gift Certificate must be use on one appointment only – treatments cannot be split-up.

Gift certificate cannot be used on discounted deals and promotional offers
Gift Certificate recipient must present their Gift Certificate at the reception on arrival.

No re-issue for lost, misplaced, destroyed or stolen vouchers Recipient of Gift Certificate who have made a confirmed booking for treatment and did not show-up is considered redeemed.

Terms and conditions are stipulated on the Gift Certificate. Our practices comply with the QLD Fair Trading regulations and the requirements of ACCC.

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